Learning Analytics Ethical Issues and Dilemmas

Question: Discuss about the Learning Analytics for Ethical Issues and Dilemmas. Answer: Introduction: An ethical dilemma is a situation in which two scenarios need an individual affected to make a decision. The decisions made often bring adverse effect in the society depending on societal norms and regulations (Slade Prinsloo, 2013). In business field, ethical dilemma often occurs when employees are expected to deal with pressure at work so as to deliver quality results that will lead to the prosperity of the company (Crane Matten, 2016). On the other hand, the same employees under work pressure are usually expected to deal with particular temptations that will enable them to solve the work pressure quickly. Most of the time, such like conditions often cause a challenge among employ due to the risk of facing various dilemmas in their careers (Huhtala et al., 2015). Ethical dilemma in business resulting from several factors depending on a company, organization or an entrepreneurs mission and goals of the conducted business. Some causes of ethical dilemmas include; management pressur e, discrimination and aspiration and negotiation tactics (Desjardins McCall, 2014). In this paper, I shall discuss on an ethical dilemma related to management pressure. Rose restaurant, is an upcoming fast food company with the intention of growing its profits so as to at beat other rival companies. The company's expectation on employees stresses more on benefits that will precipitate the company financial growth. Conversely, the management has turned a sightless observation related to ethical breaches if a member of staff delivers results; this is due to the company mentality that "the end is what justifies the company income." Employees have led in reducing the quantity of food served to clients and minimizing the cost of ingredients used to prepare the food while at the same time selling the food at the same price as company set standard price. The action of employees is likely to help them collect more income that will eventually increase the business profits. Nevertheless, there is fear of the company losing some of its customers due to poor service delivery (J ohnston Marshall, 2016).The restaurant partners are not yet aware of the employees profit earning actions as they feel so impressed with the profits the company has recorded over the last three months. The whistleblowers are too reluctant on reporting employees' measures to the company partners as they are afraid of being regarded by the employees as betrayers and by employers as ineffective team players. Why Rosewood Restaurant Employees Actions Is a Business Ethical Dilemma Employees actions to reduce the quantity of food and ingredients used to prepare the food is an ethical dilemma as the restaurant stand a chance of losing some of their customers to their competitors. This will decrease earned income for both employees and business partners stand a chance of facing legal actions if the government, human rights department, realizes that citizens are overcharged yet the services offered to them is not worth (Shaw Barry, 2015). Besides, both the employers and employees may undergo trauma if they happen to lose their income source. Employees may find it difficult to withdraw from their actions as it may cause them their work. For instance, decisions made by employees to stop overcharging customers may lead to slow profit earnings that may delay them from scoring their target capital thus leading to losing of employment. On the other hand, if the employees cook food using all the required ingredients and serve customers as per the required quantity there is a possibility of using more resources i.e. the food quantity and ingredients thus leading to use of more money for budgeting which will, in turn, result in small capital earning. This implies that either of the decisions made by employees to quit their actions will cause them their jobs. The society may also regard Rose restaurant partners pressure towards employees as unrealistic and may make the partners answerable to the labor commission. Employees in the scenario of Rose restaurant are engaging in immoral behaviors so as to impress the employer and to protect their job (Adewale, 2016). The workers are maybe working in solidarity as no one desires to report the action to the administration. For example, the whistleblowers that are in charge of overseeing the company performance are reluctant of detailing the employees' actions despite being aware of its consequences to the enterprise. The whistleblower's reluctance may also be due to the fear of standing being sucked due to employer's acquisition of nonperformance. An ethical dilemma in evident in the situation whereby the primary company concern is only reliant on profits and not on the way the profits are being earned (Paswan, 2015). For instance, the company argument is on the end gain justifying their income. From the employers' argument, there may be a possibility that they are aware of their employees' actions, but they seem not to care about it as they are concerned about earning more profits. In such a case where employers are aware of employees' activities, it may be difficult for them to decide whether to warn the employees against their actions or sucking them. Both measures taken by the employers will have negative consequences on the company. For instance, warning the employees against their dealings may lead to a decrease in profit received by the employer. Alternatively, the decision to sucking employees due to their immoral behaviors may cause the company more lose as the company will be required to spend more funds while lookin g for other new hires. The company will have to spend resources on jobs adverts, during the interview on training. Rose restaurant is a corporation which is geared towards making more profits without being considerate on how the profits such action of sucking employees who bring them more profits may not apply to the employers. The employers are divided between doing what is right and wrong as both choices that they will make may cause an adverse impact on their business. The i.e. decrease in the company earned a profit, standing labor commission charges due to customers ill-treatment and competitors win over them. Proposed Ethical Dilemma Solutions There are various solutions that the company can apply to ensure that it remains competitive while at the same time it earns more profits as it wishes. Rose restaurant can implement the following methods so as to solve the business dilemma they are undergoing. First, the company should invest in employees' ethical dilemma training so as to ensure that employees are aware of the company guidelines and on the right business behavior practices (Sekerka, 2009). For instance, the employees should be taught on how to market the restaurant goods and on attractive customer service so as to attract more customers into their restaurant. This will lead to increased profits for the company as happy customers often come back. An increase customers rate would thus lead to increased profits and employers job security. Employees' ethical training would also help in erasing non-ethical behaviors that exist among employees that may cause the company more loses. Secondly, employers should consider giving employees ethical compliance tools (Krieger, Best Edelman, 2015). Such tools include setting up rules and policies that will regulate employees' mode of conduct. For instance, the employees should be served with a document containing the company standards and policy, be given time to go through the rules and policy then allowed to make a decision on whether they have accepted to adhere to the rules or not by either signing or declining to sign. Another way in which the company can ensure that employees are well acquainted with the rules at work is by making sure that business rules and policy reminders are posted on strategic company locations. For instance, paper or poster with rules and policy should be posted on the notice board and central business rooms. Thirdly, the employees should report the company unrealistic demands and I dont care attitude to the labor commission of their country (Eisenberger, Malone Presson, 2016). Such actions from employees would ensure that workers are not taken advantage of, and their employment rights are met as per the labor regulatory commission. Alternatively, employees can try to talk to the employers about the sort of treatment they are receiving and discuss on how they would want the employers to treat them; this would help create an interactive and friendly relationship between employers and employees. The fourth solution on the business ethical dilemma is geared towards the administrative treatment. The role of the management should be majorly focused towards leading by example. It is unethical for the executive to lead a company that they are not concerned about employees welfare (Frisch Huppenbauer, 2014). A good management team is one that is concerned with the development of their staff and practices good business moral standards. The administration should take ethical issues serious by doing the right thing and in turn transfer the same type of behaviors to employees. For instance, the organization should punish an employee who violates company rules. References Adewale, A. A. (2016). Investigating the link between corporate bureaucracies and employees' moral identities in explaining moral behavior (Doctoral dissertation, University of Reading) Crane, A., Matten, D. (2016). Business Ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press Desjardins, J. R., McCall, J. J. (2014). Contemporary issues in business ethics. Cengage Learning. Eisenberger, R., Malone, G. P., Presson, (2016). Balancing Perceived Organizational Support to Promote Employee Engagement. 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